The article discusses the significance of measuring and accurately reporting the total number of Environmental, Social, and Governance (ESG) incidents. It emphasizes the importance of understanding the nature and frequency of these incidents and highlights the need for transparency and accountability when they occur. The article recommends having a clear method for identifying and recording incidents, including minor ones, and evaluating their severity and the company's response. It suggests that proactive incident management can improve a company's ESG score through training programs, compliance frameworks, and enhanced reporting mechanisms. Fostering a culture of transparency and learning from past incidents is also crucial. By accurately reporting ESG incidents and demonstrating a commitment to improvement, companies can showcase their dedication to sustainability and responsible governance.