How many employees are in IT-related teams (such as development, design, support,…)?

  • Radia Guira

Please specify what type of jobs are included in the comments section.

This question « How many employees are in IT-related teams (such as development, design, support,…)?” aims to understand the size of your organization’s IT department. The teams we are interested in include, but are not limited to, development, design, and support. The more specific you can be with this number, the better we can assess your organization’s IT capabilities.

We are interested in this question because it gives an insight into the resources your organization allocates to IT-related tasks. This includes both core functions like product development and web design, as well as auxiliary roles such as IT support and systems maintenance. The number of employees you have dedicated to these roles underlines the operational scale of your organization’s technology footprint and its relative importance in your business model.

You can answer this question by simply stating the number of employees that work in such roles. For example, « We have 45 employees working in IT-related teams: 20 in the development team, 15 in design, and 10 in support and other roles. »

Please note that we are only interested in the number of employees and not the job details of each individual. This counts as one significant metric while calculating the ESG score, effectively reflecting your company’s commitment to technology and digital innovation. (example: « 85 »)

Understanding the Structure of IT Teams

The Information Technology (IT) department is a critical component of modern businesses. It is a broad domain that encompasses various teams and roles dedicated to managing and executing technological tasks. To understand how many employees are in IT-related teams, one must first grasp the different segments that make up an IT department. A typical IT organization comprises strategic planners, software developers, network architects, system designers, technical support, and operations staff, among others.

It’s important to differentiate between core IT functions and ancillary roles that may involve technology but don’t necessarily fall under the IT department’s purview. Core functions, such as software development, network management, and cybersecurity, are essential for maintaining the IT infrastructure and ensuring business continuity. In contrast, ancillary roles may include data analysis or business intelligence, which often work closely with IT but focus on data-driven decision-making across all departments.

Quantifying IT-Related Employees

Quantifying the number of employees in IT-related teams can be challenging due to the variety of roles and the dynamic nature of tech projects. Companies often have fluid teams that can change in size based on current needs and projects. Moreover, the rise of remote work and outsourcing has led to situations where IT team members may not be counted as full-time employees (FTEs) but as part-time or contract workers.

When attempting to calculate the number of IT-related employees, it’s imperative to consider every individual involved in IT operations. The IT operations team, for instance, is responsible for the smooth functioning of all IT services and infrastructure. This includes server management, network support, and helpdesk services. As businesses grow, the scale and complexity of these operations can increase, thus expanding the IT team size.

In addition to understanding the structure and function of IT departments, it is also essential to consider the fluctuating nature of work. Project-based teams may swell with additional programmers, designers, or testers for the duration of a project and then reduce once it’s completed. Therefore, an average headcount over time can provide a more accurate picture than a simple snapshot.

Best Practices for Accurate Reporting

Accurately reporting the number of IT-related employees requires a systematic approach. This should include regular updates and an understanding of the different contractual arrangements within the team. Here are some key practices for maintaining accurate records:

  • Regularly update organizational charts to reflect the current structure of IT teams.
  • Include all types of employment contracts, from full-time and part-time to freelance and outsourced personnel.
  • Consider the role of remote employees and how they fit into the IT team structure.
  • Keep track of project-based teams separately to understand their contribution to the overall IT team size.

To further understand the typical composition of IT teams, Matter can refer to resources such as Freshworks, which provides insights into IT team structures and roles. These resources can help Matter ensure that they are considering all the necessary factors when calculating their IT-related employee count.

It’s essential to remember that a company’s ESG score can be influenced by the accurate and transparent reporting of its IT team size. This reflects on the social aspect of ESG criteria, which evaluates how a company manages relationships with employees, suppliers, customers, and the communities where it operates. By meticulously accounting for every individual within the IT-related teams, companies can demonstrate their commitment to fair and honest reporting, which is a cornerstone of good governance.

In conclusion, determining the number of employees in IT-related teams is not a straightforward task. It requires an understanding of IT organizational structures, a methodical approach to record-keeping, and an appreciation for the diversity of roles within the tech landscape. As businesses continue to evolve and integrate technology in every aspect of their operations, the importance of accurately reporting IT team size becomes increasingly relevant for ESG assessments. Matter’s commitment to helping businesses complete their ESG questionnaires with precision is a testament to the company’s dedication to sustainability and responsible business practices.