How do the perspectives of affected communities inform your management of actual and potential impacts? Please describe whether engagement occurs directly with communities, their legitimate representatives, or credible proxies, including the stages, types, and frequency of this engagement; identify the function and most senior role responsible for ensuring effective engagement and integrating its outcomes; and explain how you assess the effectiveness of these engagement efforts, including any resulting agreements or outcomes.
CSRD
This indicator requires you to disclose whether and how the perspectives of affected communities inform your decisions or activities aimed at managing actual and potential impacts on them. Your disclosure should include:
Engagement Approach:
Explain whether engagement occurs:
Directly with affected communities or their legitimate representatives.
Through credible proxies with insight into their situation (e.g., NGOs, community organizations, human rights bodies).
Engagement Stages and Frequency:
Specify:
At which stage(s) engagement occurs (e.g., impact assessments, policy development, project implementation, grievance resolution).
Type of engagement (e.g., consultations, community meetings, surveys, formal agreements).
Frequency of engagement (e.g., ongoing, periodic, ad hoc).
Operational Responsibility:
Identify the function and the most senior role within your organization responsible for:
Ensuring engagement with affected communities happens.
Ensuring that the results of engagement inform your organization’s decision-making.
Effectiveness Assessment (if applicable):
Explain how your organization assesses the effectiveness of its engagement with affected communities, including:
Whether and how the engagement process leads to meaningful agreements or outcomes.
Any changes implemented as a result of community feedback.
https://xbrl.efrag.org/e-esrs/esrs-set1-2023.html#d1e36219-3-1
Also in
S3-2 - Processes for engaging with affected communities about impacts
- What steps does your organization take to gain insight into the perspectives of affected communities that are particularly vulnerable or marginalized, including specific groups such as women and girls?
- How does your organization ensure respect for the rights of indigenous peoples in its stakeholder engagement approach? Please explain how you address their right to free, prior and informed consent regarding: • Their cultural, intellectual, religious, and spiritual property; • Activities affecting their lands and territories; and • Legislative or administrative measures impacting them. Also, describe whether and how indigenous peoples have been consulted on the design, nature, and timing of the engagement process.
- Do you have a general process in place for engaging with affected communities? If not, please confirm its absence and provide a planned timeframe for establishing such a process.