How does your organization assess whether employees are aware of and trust the established channels for raising concerns, and what methods are used to evaluate their effectiveness? Additionally, do you have formal policies that protect individuals—including workers’ representatives—from retaliation when using these channels, and what do these policies entail?
CSRD
This indicator requires you to disclose whether and how you assess that your workforce is aware of and trusts the existing channels or processes to raise concerns or needs, and have them addressed. Additionally, you should state whether you have policies in place to protect individuals—including workers’ representatives—using these structures from retaliation. Your disclosure should include:
Assessment of Awareness and Trust:
Explain whether and how you evaluate that people in your own workforce are aware of these structures or processes and trust them to address their concerns or needs.
Protection Policies:
Disclose whether you have policies to protect individuals, including workers’ representatives, who use these mechanisms against retaliation.
Reference to Existing Disclosures:
If the relevant information has already been disclosed in accordance with ESRS G1-1, you may refer to that disclosure.
https://xbrl.efrag.org/e-esrs/esrs-set1-2023.html#d1e27751-3-1
Also in
S1-3 - Processes to remediate negative impacts and channelsfor own workers to raise concerns
- How does your organization manage remedy processes for material negative impacts on its workforce? In your response, please explain: (a) your general approach and specific processes for providing remedy, including how you assess their effectiveness; (b) the dedicated channels available for employees to raise concerns—whether established in-house or via third-party mechanisms; (c) whether you have an established grievance/complaints handling mechanism for employee matters; (d) the steps taken to support the accessibility and availability of these channels in the workplace; and (e) how you track, monitor, and evaluate issues raised and resolved, including the involvement of stakeholders to ensure the channels’ effectiveness.
- Does your organization currently provide an established channel for employees to raise concerns and have them addressed? If not, please confirm that such a channel is not in place and specify any planned timeframe for its implementation.