Please provide a summarised description of your action plans and the resources allocated to manage material impacts, risks, and opportunities related to consumers and end‑users, in line with ESRS 2 MDR-A.
CSRD
This indicator requires you to provide a summarized description of:
Action Plans:
Outline the actions taken, planned, or underway to manage material impacts, risks, and opportunities related to consumers and end-users.
Ensure alignment with ESRS 2 MDR-A (Actions and resources in relation to material sustainability matters).
Resource Allocation:
Describe the resources allocated to managing consumer-related sustainability matters, including:
Financial resources (e.g., investment in consumer safety programs, privacy protection technologies).
Human resources (e.g., dedicated consumer protection teams, regulatory compliance personnel).
Technological resources (e.g., AI-driven fraud detection, ethical data usage systems).
https://xbrl.efrag.org/e-esrs/esrs-set1-2023.html#d1e37898-3-1